Datenschutz
Privacy policy
Last updated: May 2026
2. General information on data processing
The company processes personal data in accordance with the GDPR, the Austrian DSG and the ECG. Data is only processed when voluntarily provided by users, for example via the contact form.
3. Processing of personal data via the contact form
Data collected:
- First and last name
- Company name (optional)
- Email address
- Phone number (optional)
- Role/position in the company (optional)
- Subject and message
Purpose: Processing inquiries and contacting regarding services.
Legal basis: Art. 6(1)(b) GDPR.
Retention period: Data is deleted after your inquiry has been fully processed, unless statutory retention obligations apply, maximum 12 months.
4. Data sharing
Data is not shared with third parties, except for contract fulfillment, with explicit consent, or under legal obligation.
Potential recipients: IT service providers and authorities.
5. Data transfer to third countries
A transfer of personal data to third countries outside the EU/EEA takes place where you consent to the use of HubSpot (transfer to the USA, see the section “Use of HubSpot”). This transfer is based on the EU-US Data Privacy Framework and/or the EU Standard Contractual Clauses. Beyond that, personal data is generally not transferred to third countries.
6. Technical and organizational measures
The company implements TOMs to protect against loss, manipulation and unauthorized access.
7. Your rights as a data subject
- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (Art. 17 GDPR)
- Right to restriction (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object (Art. 21 GDPR)
Requests to: info@soneo.ai
8. Right to lodge a complaint with a supervisory authority
Austrian Data Protection Authority
Barichgasse 40-42
1030 Vienna
www.dsb.gv.at
9. Use of HubSpot (forms & meeting booking)
The contact form, webinar sign-up and demo booking on this website are provided via HubSpot (provider: HubSpot, Inc., 2 Canal Park, Cambridge, MA 02141, USA; in the EU: HubSpot Ireland Limited, 1 Sir John Rogerson's Quay, Dublin 2, Ireland). HubSpot processes the data you enter (e.g. name, email, phone number, company) as well as technical connection data on our behalf (data processing agreement under Art. 28 GDPR).
When the HubSpot embed is loaded, cookies are set and data is transferred to HubSpot, including to the USA. The legal basis for loading the embed and the associated cookies is your consent (Art. 6(1)(a) GDPR); for the subsequent handling of your enquiry, Art. 6(1)(b) and (f) GDPR. The embed is loaded only after your consent, which you can withdraw at any time via “Cookie settings” in the footer.
For the transfer to the USA, HubSpot relies on the EU-US Data Privacy Framework and EU Standard Contractual Clauses. More information: legal.hubspot.com/privacy-policy.
10. Cookies and consent
We only set technically necessary cookies where they are required to operate the website. Optional services — in particular the HubSpot embeds for the form and meeting booking — are loaded exclusively after your active consent via our cookie notice. You can change or withdraw your consent at any time with future effect via “Cookie settings” in the footer.
11. Changes to this privacy policy
This policy may be updated as needed. The current version is always available on the website.